Customer Training Officer
Thalia is our Customer Training officer, supporting both our clients and internal staff. Thalia provides in-depth training across our printers, print solutions and software. "I am inspired by the help and support that I get from the team to make sure that I can do the best job possible. Also, honest feedback from our customers helps me to continuously better my training, which I really appreciate."
Thalia joined our business as an IT support apprentice, and has more than half a decade of experience in dealing with premium devices from both Canon and Ricoh, as well as secure print management software.
"I love being customer-facing and knowing that when I've delivered the training, I'm empowering the customer and helping them feel comfortable with their new technology. This is a very rewarding job! I love learning new things and sharing this knowledge."
Outside of work, Thalia loves spending time with her three horses, as well as socialising with her friends at the pub!