Canon19

Canon: Platinum. Dense, ductile and impervious

Canon is a world-leading innovator and provider of imaging and information technology solutions for the home and office environments.

Systems Technology has achieved the highest level of certification from Canon and were the first UK document and print solutions company to become a certified Canon Managed Print Services partner.

The Canon Partner Programme aims to deliver the right support for the right customers through a series of accreditation Programmes. These Programmes have been built to reflect the skills and market knowledge that our channel partners have developed within their specialist areas. Naturally, the more intricate or technically advanced the product, the more vital a close working partnership is between Canon and the channel partner.

Canon Platinum Partner

This partner is recognised as Canon’s highest partnership and requires outstanding dedication, healthy business growth and high levels of expertise, stability and focus.

“Canon has been working in partnership with Systems Technology since 1992, and the length of this partnership is a testament to our shared desire to deliver the highest quality workplace solutions to customers. Collaboration is at the heart of the partner programme and Systems Technology has been awarded Platinum Partner status. As a platinum partner Systems Technology has proven to have excellent competencies in three key areas: Document Digitisation, Order Management, and Managed Print and Document Services. This achievement paired with Canon’s extensive portfolio will bring great benefits to end users. We are proud to work with Systems Technology to support customers achieve their business goals such as growth, efficiency and profitability.”

James Pittick, Director of B2B Indirect Sales, Canon UK

Canon Managed Print Services Accredited Partner

Their capability has been audited to Canon’s standards by a recognised expert third party.

A Managed Print Services Partner is recognised for:

  • Ability to deliver their own version of Managed Print Services
  • Leaders in their field with extensive knowledge of Print Management Software
  • Having an expert customer help desk using a suite of tools to support service delivery
  • A strong consultative approach focusing on the vital business benefit such as total cost of ownership.
  • PRINCE 2 / PMI Project Management
  • ITIL led Service Management and Delivery

Canon Advanced Office Solutions Accredited Partner

An Advanced Office Solutions Partner has invested heavily in training so as to support the customer in every step of the sales process. They can offer two pre-sales experts that have extensive knowledge in scoping the deal so that the mix of solutions will best meet the needs of the customer. They also have one certified sales consultant and two certified service consultants to ensure complete installations to the customer requirements.

Qualified for:

  • eCopy products
  • uniFLOW – Print Management Software
  • Therefore – Document Management Software
  • PlanetPress – Variable Data Printing
  • IRIS – Document Capture Software

Canon Advanced Office Imaging Accredited Partner

An Advanced Office Imaging Partner has the highest level of understanding of Canon’s office device portfolio with the ability to support the customer in the post-sales process.

Authorised for:

  • i-SENSYS and imageRUNNER Colour and Advanced Colour
  • Universal Login Manager
  • Mobile Printing & Scanning
  • Google Cloud Printing
  • Cloud Connected Services
  • Remote Maintenance – eMaintenance
  • Content Delivery System (CDS)
  • iW Management Console
Ricoh Gold

Ricoh: Gold. Doesn't tarnish, corrode and is highly desirable.

The Ricoh Company Ltd is a Japanese multinational imaging and electronics company. Ricoh invented the first digital copier using pioneering technology that is still widely used today. Their product range spans scanners, colour and black & white laser printers, digital connectable colour and black & white copiers, multi-functional devices, network utility software, document management software, facsimile machines, digital stencil duplicators and office consumables.

Ricoh Gold Accreditation

Ricoh’s certification programme is developed to identify dealers who exceed customer expectations through a market leading sales and service offering.

Ricoh’s certifications focus on four areas of key customer importance: customer service delivery, using quality supplies, production print and managed document services capabilities. Systems Technology met the highest standards in all these areas.

“Customers are continually demanding more from their suppliers and have been asking for a way to identify dealers who operate to the highest standards. The Ricoh certification programme is the vehicle to deliver to customers the endorsement of our dealers whom achieve the highest standards in the marketplace for sales, service and support. These individual certifications make it easy for customers to identify a local dealership with the relevant expertise and full support of Ricoh UK.”

Paul Cheetham, Indirect Channel Director, Ricoh UK

The Ricoh certification programme identifies those dealerships that operate to the highest standards both internally within their business and externally to their customers.  Each certification is a clear recognition of investment in people, processes and technology from a sales and customer service perspective.

Every dealer achieving certification has been rigorously assessed and annually audited to ensure that quality standards are maintained.  In this way, as a potential customer, you can be confident that the solutions and service being proposed will satisfy your requirements.

Each certification awarded demonstrates that dealer’s commitment to the following core values:

  • Achievement of industry best practice
  • Attainment of the highest quality standards
  • Premium service to ensure product maximum product performance
  • Highly skilled staff and capabilities to meet customer needs
  • Consultative sales approach
  • Customer-centric systems and processes
  • Ability to present a sophisticated offering in clear and easy to understand manner
  • Commitment to customer feedback and continuous improvement
Prince2

Prince2: Project management that is fit for a prince!

PRINCE2 is recognised as a world-class international product and is the standard method for project management. It is used by the UK government as well as extensively by the private sector. Our clients benefit from the organised and consistent approach to their projects, with the peace of mind that comes from regular project reviews and assurance that the project continues to have a business justification.

CompTIA

CompTIA: We're very competent when it comes to technology.

Our CompTIA Managed Print Trustmark recognises us as a leader with proven best practices, providing our clients with tangible proof that we are dedicated to the highest-quality service. We're proud to have our innovative and efficiency-improving solutions recognised by CompTIA.

ISO: Our standards? Why, they're international!

We're dedicated to protecting our client and employee information, minimising and managing our environmental footprint, and streamlining business and processes, so we're ISO27001, ISO14001:2015, and ISO9001:2015 certified. We consider the evolution of our own business as well as our clients' businesses to ensure we're certified to support growth.

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