Our team

We were established in 1989 by highly experienced directors who wanted to create a company that would be prominent in a market place that is heavily over populated.

Since inception Systems Technology have provided all clients with a unique, scheduled, un-prompted preventative maintenance service which, twenty years on, has proven to be highly successful.

What does this mean?

Each month our internal call management system (CBS) will automatically produce a scheduled preventive maintenance visit request. This request is then allocated to the area engineer assigned to the relevant client. Our engineers on a daily basis complete their preventative maintenance visits only suspending these when an emergency call is placed. It is due to this proactive working ethos that we are able to guarantee a four hour call out time but actually average, across the entire client base, under two hours.

Throughout the years the traditional photocopier market has changed significantly with devices now offering, print, scan and fax. These developments have resulted in companies such as ourselves ensuring that we are pro-active in keeping up to date with developments in the market. Systems Technology do not simply "shift boxes" as is the temptation within the industry but we gain a full understanding of how each and every organisation works and recommend equipment that in the long term will be both cost and time effective. Our knowledge of the variety of software and hardware available enables us to find a solution to most issues organisations face.

Installation of the recommended hardware and software is conducted by Systems Technology's own staff. Once complete our customer training officer will take as much time as needed to ensure that each and every member of staff understands exactly how to use the equipment. This training is ongoing throughout the period of the tenure and ensures that staff feel confident in utilising the equipment.

With an ever growing workforce Systems Technology currently employ thirty staff. Even in the current economic climate we are still recruiting which only demonstrates how robust we are as an organisation.

Robert Impey

Technical Team Leader

"Speed, efficiency and customer care are the foremost factors when motivating and managing my team."

Mark Johnson

Technician

"The challenge comes from keeping up with the latest advancements in technology. Systems Technology are at the leading edge in our field."

Ashley Taylor

Trainee Salesperson

"Because of the nature and status of both the company and our products I have found it particularly easy to get our message across."

Nigel Newsom

IT Manager

"Smooth operation, fast access to information and total reliability are my prime factors of focus."

Annette Cruttenden

PA to Directors

"I love the way my directors are committed to customer care, preventative maintenance and the provision of quality service and products."

Kate McCormick

Business Development Manager

"Vision and the freedom to implement my ideas makes Systems Technolgy my ideal working environment."

Sharon Frewin

Sales Administrator

"I love my job. Keeping on top of the admin in sales ensures we can deliver on our promises every time."

Lee Dennis

Area Service Manager - Southeast

"Having a routine in terms of service calls is critical towards ensuring our machines perform at their optimum level 365 days a year."

Andrew Hunt

Technical Team Leader - Southwest

"There is nothing to beat healthy competition and I am always striving to win our in-house competitions. Motivation and dedication - that's my team!"

Toni Lloyd

Customer Training Officer

"With our level of technology we feel it is imperative that our customers are fully informed in the operation of their equipment."

Regan Cotter

Service Director

"We are totally commited to maintaining the highest possible service and are fully aware of the critical nature of our product."