Remote Monitoring Service

Remote Print Monitoring

Giving time back to your company

Systems Technology’s Remote Monitoring Services are a suite of Internet-based tools designed to reduce your multifunctional printer fleet administration and provide second level support for our Preventative Maintenance service.

By automating everyday tasks, employees have more time, reporting is more accurate and service is improved. The suite comprises of four secure and reliable automated services:

  • Automated Meter Readings Service
  • Automated Machine Diagnosis Service
  • Automated Toner Ordering Service
  • Fleet Activity Reporting Service

You can eliminate the mundane tasks of manually providing toner orders and meter readings with our Automated Meter Readings and Toner Ordering Services that automate them instead, keeping your machines replenished and billing accurate.

Each device reports on total pages printed for meter readings and also sends detailed information that you can use review the status, workload and usage patterns of your fleet of devices in real time.

Each service is secure and completely under your control. Your device information is securely polled away from your network using non-sensitive data that’s of no use to anyone but us.

Secure SSL Communication

Your network is secure and protected.
Our reporting and automated services adhere to the highest security industry standards. All communications are passed across the internet in an encrypted format to enterprise class data centers operating the highest levels of security.

Automated Meter Readings Service

Automated Meter Readings Service:

Cut administration time with automated meter readings

Using our Automated Meter Readings service you can remove the mundane and time consuming task of giving monthly meter readings. The accurate remote meter readings are taken on your behalf, saving your company valuable time and making sure that your invoices are correct.

Automated Machine Diagnosis Service

Automated Machine Diagnosis Service:

Engineers dispatched without you even having to call

With our Machine Diagnosis Service, your multifunctional printers automatically communicate their status to our service team in real time. If a fault occurs, or your device is not performing to our set standards, we are alerted without you having to make a call.

Our in-house engineers can remotely access and remotely resolve any issues, or instruct a site visit from an engineer. There’s a good chance we’ll have fixed the issue before you even know about it.

Automated Toner Ordering Service

Automated Toner Ordering Service:

Improving Toner Management and giving you more time

Managing whether you have the correct stocks of toners is easy with one machine, but with more machines and model variations this becomes an administration headache. With our Automated Toner Ordering Service, we assess when toner levels are running low and arrange for deliveries to the correct locations. This removes the frustrations of running out of toner and keeps you stocked with the right levels.

Fleet Activity Reporting Service

Fleet Activity Reporting Service:

Detailed online fleet management

If you want to discover more than just your fleet’s meter reading history, you can with our online Fleet Activity Reporting Service. Detailed device usage information, such as paper size, duplex printing rates, colour vs. mono breakdowns and usage by device, are all available to you through a secure portal with a private login.

Our Customers

Chesterton Humberts Logo

Systems Technology is the bench that all companies should strive towards with Services, Support, Rapid Deployment and Reporting.

Chesterton Humberts

Hilbery Chaplin Logo

We switched from our previous printer supplier to Systems Technology several years ago now and have never looked back.

Nick Chaplin, Managing Director. Hilbery Chaplin

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