Photocopier Service Contracts

Service Contracts

Making the right decision for you and your business

Signing a photocopier service contract is often seen as a necessary evil, and risking changing supplier is often excused with ‘better the devil you know.’ We think you deserve better.

Choosing a photocopier service supplier can be a stressful process. Signing a contract can be positively nerve-wracking. But why has this happened? The photocopier industry at large has a poor reputation founded on unfair service contracts, untrustworthy sales people, unkept service promises, poor response times and hidden incremental costs.

We founded Systems Technology with the express desire to provide the industry’s best multifunctional photocopier service via our Preventative Maintenance. But we didn’t want to stop there. Allied to this we created our flexible, honest and transparent service contracts that have nothing to hide except our use of 100% genuine toner and parts. When you come to sign our contracts we want you to feel that you’ve made the right decision for you, your staff and your business.

No hidden charges

No hidden charges:

Right now, there is a practice so rife in the photocopier service industry that it has been given its own acronym: FIRE, meaning Find Incremental Revenue Everywhere. Service contracts are being offered with incredibly attractive cost-per-copy maintenance charges, but they’re masking a number of hidden charges that businesses are only discovering when it is too late. Tactics include:

  • Hidden delivery charges
  • Toner delivery charges
  • Excess toner usage charges
  • Annual maintenance charges
  • Charging by per development rather than page = 4 x times the cost

We would like you to be wary and question when something seems too good to be true. At Systems Technology, we have no hidden charges and are happy for you to view all our contract terms before signing our agreements.

Flexible contracts. You choose

Flexible contracts. You choose:

These days it is common to hear of employees innocently signing their companies up to lengthy contracts that are very difficult to get out of. This isn’t only potentially expensive for the company but is likely to be, unfortunately, embarrassing for the individual.

At Systems Technology, our Preventative Maintenance contracts range from one to five years and as you would expect include all parts, labour and toner. So if you’re looking to change supplier, like what you hear and would like to try us for a year – you can. You choose.

100% Original Toner & Parts

100% Original Toner & Parts:

Does it matter whether your supplier uses original toners and parts? We think so.  3rd party supplies are cheaper to buy, but these savings are rarely passed onto the customer. What companies receive instead are print quality and reliability issues caused by consumables that were never designed for their equipment, like toner build up, fusing problems and dirty prints.

At Systems Technology we think you deserve to get what you pay for, the best quality. Every customer’s machine is supplied and replenished with 100% genuine original toner and maintained with certified manufacturer parts to provide you with the optimum performance. We take no shortcuts.

Our Customers

Hilbery Chaplin Logo

We switched from our previous printer supplier to Systems Technology several years ago now and have never looked back.

Nick Chaplin, Managing Director. Hilbery Chaplin

Arun Estates Logo

One less headache – I know that everything gets taken care of before I even have to think about it.

Arun Estates

Read More Testimonials

Get in touch with our print & document management experts