In the final weeks of 2017, we sent out our annual Customer Satisfaction Survey – and waited with bated breath. Like most companies, no matter how well you think you’re doing, there’s always a niggling doubt that you may be letting some customers down. And for the first year, we had included a new and extremely important question:

“How likely is it that you would recommend Systems Technology to a friend or colleague?”
Rated from 0 (Not at all likely) to 10 (Extremely Likely)

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