The language of the IT industry is in a constant state of flux. Great at hyping up concepts and then knocking them down, phrases coined by the industry naturally evolve as the systems and services change. And that evolution, rather than just being confined to the tools of the trade, is also used to explain transformations in IT leadership.
Your to-do list, despite your best efforts, isn’t getting any shorter. Hours of your time every day are seemingly disappearing into thin air. You’re probably asking, “how can I reduce my paperwork?” Sound familiar? If it does, you’re not alone – recent research suggests admin, and bureaucracy are the most time-consuming tasks for small business owners.